Lower your process costs and reduce the number of emails that your service agents answer manually. With numéro, we offer you an e-mail tool that automatically categorizes messages and sends predefined responses.
In the case of cancellations, new issue requests or address changes, the software automatically triggers the downstream processes.
By integrating numéro into the ccb suite, your team members get all the info they need at a glance in the ccb Customer Interaction Center. They do not have to switch between different systems. All changes are transferred to the different systems fully automatically. This saves time and reduces the risk of errors.